Hello guys, Got a letter from DX courier asking me to request a re-delivery. I called them immediately and was told they tried to deliver my parcel and was told I don't live at the address, which is not the case. I was also told that the only solution to this is to get UKBA to authorise them to rede...

Thanks CR001.

I tried doing that but they told me they will need an authorisation from UKBA before they do so.

I have sent an email to the UKBA and got an automated response saying they will contact me within 5 working days.

Please share your experiences.

Kind regards

Hello guys, Got a letter from DX courier asking me to request a re-delivery. I called them immediately and was told they tried to deliver my parcel and was told I don't live at the address, which is not the case. I was also told that the only solution to this is to get UKBA to authorise them to rede...

Hi PK2080, Could you please let me know how you resolved you issue with DX and UKBA with respect to your delivery please. I am in a similar situation, came home and met a letter from DX couriers requesting for a redelivery. I then called them and was told their driver attempted delivery and was told...