Don't even mention letters I wrote them two and they said I've never sent them one. I applied for mine in the UK and was stated within the 8 week limit for it to be done. Help line is useless I am a UK citizen and debatin whether to move abroad. This country is so slowand unhelpful!! [/quote] I'm A...

I submitted mine from within the UK and received a confirmation letter back on 24/9/15. I did the bio-metric details within the 15 days, but it's been almost 11 weeks. I didn't receive a letter saying they wouldn't get it done within the 8 week period (as stated on their letter). I have written onc...

I submitted mine from within the UK and received a confirmation letter back on 24/9/15. I did the bio-metric details within the 15 days, but it's been almost 11 weeks. I didn't receive a letter saying they wouldn't get it done within the 8 week period (as stated on their letter). I have written once...