They won’t do that anymore, actually. I just did that, and they said it’s the home office who have to refund me. They said it’s unlikely to happen, and so I re-enrolled and paid again.

Hi, I applied for naturalisation on Feb 21st via NCS. I received the biometric invitation letter March 5th, and enrolled my biometrics March 9th at the post office branch in Croydon. Then today I had a letter dated March 23rd stating that I'd failed to enrol my biometrics within the 15 day time limi...

Does anyone know of a number or contact to someone at UKVI to ask about this? I just find it odd that both the NCS over the phone and the woman at Lunar House in Croydon when I applied for ILR both told me something other than what UKVI have on their site. With regards to changing your name on BRP, ...

Thanks so much for this advice.

Do you know if it matters that the BRP will be in my maiden name? If my US passport will be in my married name?

Hi, I'm hoping someone may be able to help with this! I've seen similar posts, but mostly regarding cases where a maiden name cannot be changed in the applicant's existing passport because of the rules in that country (it seems like this happens a lot in India?). I am a US citizen who will shortly b...