..We paid for the premium same day service but they had trouble with their computer systems and there were around 80-100 people who were sent away. They took a phone number and said they would ring today but they didn't, we waited with the phones all day. There is no number to contact. Wow. Amazing...

My wife had her interview yesterday (13th October) for FLR(M) extension after 2.5 years at Croydon. We met all the requirements and I assumed it would be quite easy. We paid for the premium same day service but they had trouble with their computer systems and there were around 80-100 people who were...