Hi, Just wondering if anybody has successfully upgraded from paper to premium service in December 2016 or January 2017. If so, could you share your timeline please? Am applying under Tier 2 (General) 5 years residence and hope it is straight forward. I mistakenly applied by paper when I should have ...

I called the information line on Friday and the person said that they have no idea when it will be back up and running. They haven't been given a timeframe.
Tried this morning at 8am and haven't received the automatic reply as of yet - fingers crossed!