If I were you, I would also investigate with the consulates on the process for obtaining a new passport and cancelling the old one... it may not be easy but may actually be faster than Royal mail service. Also, you would have started some groundwork in case the mail is really lost. I've been waiting...

Efrew: do you know about anyone else's experience in Australia with respect to Royal mail timelines?

Thanks root for your response... I did try to tell HSMP folks on email and on phone that my documents seem long overdue but the static response I get is that it can take over 12 weeks. Is there any other way or anything else I can do.... Regarding review, I'm going ahead based on the reason mentione...

Hi, I have been refused HSMP even though I have submitted employment letter in the format required clearly documenting job responsibilities and stating over 5 years of graduate level experience. The reason given for refusal over phone is that no such letter has been submitted - though I have indeed ...