Applications are initally sent to the payment processing center in Durham. They will process the payment and then forward application and documents to Shefield. Durham only handles payments. Shefield is where the application is processed and decisions are made. Nov is still a loooooooong way away an...
Well, what's happening is this. They have had a huge back log for a while now. Their SLA (service level agreement) is that 70% of applications received will be dealt with in 4 weeks. See the letter with the refernce no. Problem is that because of the huge application being received and the limited r...