That's the number I call and the options that I choose, but they refuse to speak to me as I have 'only complained once' i.e. I need to raise another form after an additional 10 working days and only then will they speak to me. So they want me to have x2 ROD - documents missing forms. And I called th...

I am in the same place with family holidays and business trips emerging. The internal process for the Home Office is more than questionable. I would rather they stated that there is a high chance that it would well exceed the '10 working days' they have quoted. I sent my documents away on 10th March...