Bangladesh is in transition over where to send the supporting documents - the website for vfs says Sheffield, but Dhaka were surprised when my husband turned up for his biometric on 12 April and the documents had already gone to UK with me to go to Sheffield, but it was allowed by them. So check wit...

Hi nmb, it absolutely depends on which country your spouse is applying from. It appears that slowly many countries are changing over to this system. My online exploration suggests that for Pakistan it has been like this for some time, India is in change over, Bangladesh, where my husband is applying...

Update: after spending a lot of money explaining all this to an agent on the expensive contact number, who insisted the PO box is the ONLY address, and making me a CASE file, I contacted Parcel Force. The lady there said although it showed out for delivery, it will come back in tonight and she will ...

What did you do? I'm trying to find out what the current address is for sending documents as my package is also over the ordinary post limit?

@magicman what happened? I'm right in the middle of the same issue. I gave my husband's documents to someone to post and she came back and said they'd gone parcel force as they were too heavy - I wondered why they got stuck on the online tracking and PF have just told me its because its a PO box num...