Hi,

If you are unable to reset the password what can be done? re -register? is there any solution ? or is just dead end ?

Why you are unable to reset password?

Thank you.

Hi, My husband received email and successfuly activated his account via link provided. As I discribed ealier - he do not remeber his password. After requesting a new password, he received this information : You are not authorised to request a new password - another link should be provided to reset t...

I just registered myself because my husband cannot access his account. He forgot his password and requested new one but each single time received information that is not authorised.

Can you please send activation link to his email. Thank you

username: mortana23