Thanx koko88
I have received a similar response on the premium phone service. Not sure how long they will take.
Do you received any further updates?

@koko88 thanx for the reply..makes me feel that I am not alone here. Did you receive any acknowledgement from them, saying that they receieved? And how did you send them the naric, directly from your personal email id right? When u say escalated, what did you actually do? I tried mailing them, but I...

Hi, Does anyone know how long it takes for UKVI to consider the application again after resubmitting the document they requested e.g. UK NARIC for a tier-2 general category. Does that reset your 3 week counter again or it just happens randomly. It has been 10 working days that we have submitted the ...