No email or SMS to collect passports.

Don't worry Jamshaid you know you have the visas just wait. All the best for the future

Only from UKVI customer services.

In your case, have you actually asked UKVI if a decision has been made on your application instead of just waiting for a link?

Hello / Salam / Greetings all, Quick question: we asked for application status to UKVI and today received an email from UKVI contact centre and not Sheffield that "... decision has been made on your applications". Problem is we have not been sent link for correct child IHS payment and also...