I really need some advise - my lawyer sent my permanent resident application on the 19th of March 19 - I had not heard any update from my lawyer so I chased her on the 9th and she said she had no news- I asked her to track delivery of my documents and she kept stalling and giving me various reasons ...

Continue the fight - don't give up no matter how long it takes. I would also be concerned if the involved officers have continued working as clearly they do not uphold the values of the HO and have therefore brought the HO reputation into disrepute - Corruption must end!!