Hi Acelyn. Im having the same issue. Which is so sad. It worries me so badly thinking that I also have travel outside UK soon. I got the home office letter in Jan 15,2019 but up to now, my brp is still out of nowhere. Just want to ask where did you do your 3rd complaint, is it still on the online li...

Hi,

I have exactly the same case.

I was told that the case worker’s details are on the HO letter but there’s nothing at all.

Im really hoping somebody can help us.