It seemed to work when I used my partners android phone, I have an apple phone and a macbook so there must be something going wrong there. Good luck Hi, Thanks a lot for this. I’ve managed to get to the Sopra Steria page but haven’t yet received the access code in email. I’ve tried to resend it a c...

Hi Appointmentexceptions@homeoffice.gov was who I was told to email by ukvi. I have responded and asked if they could also give me a little more info, but I’m not hopeful. I can only assume it might be something to do with the issues they had on Friday when hundreds of people were turned away from ...

Resolution - the problem is with apple, seems to work on windows and android

Hi Appointmentexceptions@homeoffice.gov was who I was told to email by ukvi. I have responded and asked if they could also give me a little more info, but I’m not hopeful. I can only assume it might be something to do with the issues they had on Friday when hundreds of people were turned away from ...

the reason it is not working is apple, use android or windows

I have contacted that address and they have said they do not know of any issues with the system and have requested screen shots.

It sounds like you’ve got them going on it, hopefully they will have it resolved soon.

Hi Appointmentexceptions@homeoffice.gov was who I was told to email by ukvi. I have responded and asked if they could also give me a little more info, but I’m not hopeful. I can only assume it might be something to do with the issues they had on Friday when hundreds of people were turned away from t...

I have had the same problem, contacted ukvi and was told to email appointments exceptions and they just came back to me with this Good morning, We advise you to keep checking and when it is available, you will need to make arrangements to provide your biometrics with our commercial partner so that y...

I have been trying for days now to make an appointment through ukvi website and keeps coming up with an error message saying there are problems with this service, has anyone else encountered this? I haven’t even been able to get to the point where it might take me through to see available appointmen...