CR001 wrote: ↑

Tue Jun 25, 2019 10:15 am

Those who receive a refund is when they update the correct application or vary an extension application to ILR, HO then refunds the previous fee paid.

This doesn't appear to be the case for you.

This is my situation, in this case how do I go about getting a refund.

That link is for the withdrawal of an application if the applicant wishes to withdraw and leave the UK. This is not the case, this applicant would like a refund for an application that was made but is not yet valid as they have not attended the biometric appointment.