so you are saying you bought an item which looks similar but doesnot do the job and you dont get compensation over that?

Hello folks, i have a similar situation i paid for the super priority service which cost me £800 on top of the application although i got the confirmation within 3 hrs i have not receirved my brp after 10 working days. Had i known this issues i would have just apply normal saving me almost 900. Sinc...