Finally got the approval after 5 working days. There was no communication within those 5 days.
Could someone please let me know if there is an email id I can use to claim refund or I need to call contact centre.

Thanks
S

Ok so it could be from one day to six months or anything.
So I should not hold by breath when the contact Center said today that we have escalated your case and you should definitely hear back something in 10 working days?

Anyone has experience of communication within that time frame?

Hi In case of delayed decisions for SET (M) with super priority, how long have people waited. As I was told I should hear back in 10 working days. Is that a standard or I am looking at waiting for as long as 6 months. Sorry I am anxious as the whole reason I applied super priority was that I wish to...

Thanks!

I have chased and got my case escalated and have been told to wait 10 working days and case worker will come back.

Hope they do.

Thanks @zimba for the pointers. I checked the refund for Super priority services on the link you have mentioned. It says get in touch with contact centre staff and give following information: • name • date of birth • Nationality • passport number • Nationality / citizenship application reference • r...

Thanks!

Nothing so far. I hope at least they let me know what is missing! The agent on the phone said, no news is good news. Not sure what to make of it

Hi All, I applied under SET (M) using Category F (last full financial year) on 14th February. Probably this is in retrospect as my super priority application hasn't returned even after 3 working days of biometric done. I had following questions: I have submitted all the finance documents as director...