They didn't explain it as Premium Lounge Service, rather they misled her by giving her false information that it takes 3-4 hours....and mader her more vulnerable by not letting my sis in law inside to assist my mother in the process. I am thinking of complaining to VFS and to Home Office. This is ri...

Hi, I wanted to check if this has happened with anyone else. My mother who is 70+ went for biometric appointment at VFS Global office in Karachi, with my sis in law. They were told that the process could take 3-4 hours and applicant (my mother) will have to do everything herself, going from counter ...