Anyone with minor children received their their certificates, we got the email that it was processed on June 14th applied for naturalization in 2018 September, still no sigh of the certificate

Has anyone from Laois received their certificates? And have those who have children, have their children received their certificates, I have an older daughter who has been waiting since June 14th they said they would post her certificate after 4 weeks it’s been almost 2 months still nothing she need...