Following the system being down a week ago I received my approved passport yesterday. I guess only a week delay is not too bad, so much relief after a previous decline and five months of collecting the required evidence. Frustrating that I had paid for a one day service and got a seven day one but d...

I also went down on the 5th of August having pre-booked an appointment. Can't believe how unlucky I am that the system stopped working on this particular day. I've called and been told 14 weeks as well, which seems unbelievable as my application type should complete in 6 weeks even if sent by post. ...