>>on my council website (and on neighbouring councils websites) it is a >>message: >>"This fee is paid at the time of booking and is not refundable." >>There is a posibility of changing appoinment time/day but not cancelling it. The OP has a statutory right for a refund for services that h...

Timmy41, each case is treated on its own merits. It may not necessarily be helpful for you to compare with others. Remember, it takes time for UKBA to correspond with all the relevant parties (the official receiver in your case), so please be patient (although it must be hard).

I would not call them for at least another month. They will not give you any status information anyway (apart from whether a decision has been made, but even then will not tell if it it was positive). If they need anything from you, they will get in touch.