the only refernce number on the acknowledge letter is the their own reference number (which was written as 'our reference number'). Is that what I should write on the change of circumstances form (because on the form, they wrote PBS reference number and application reference number). Thanks for all ...

And I forgot to add that my surname was not correctly spelt.

I just received my acknowledge letter and it states that I should not send additional document unless requested to by my case worker. I ws wondering if anybody has been in this kind of predicament before, and if yes, did you still send the change of circumstances form long with the document, and did...

I dont know why they did not stamp mine, all they said was that it was against their policy

Thank you. I will have to go to another branch and order for the statement to be sent by mail

I submitted my application 2 days ago and I printed my statement of account from the account manager machine, the logo of the bank (Barclays) is there. I asked the bank to either stamp the statement or give me a covering letter, they said it is against their policy and that the statement of account ...

I have been trying to get an appointment since the end of last month and no date is available, I even tried all the region and tried till June 20, 2012 and just like you, I got no date.So my guess is that, all the dates are booked.