Last week I've got my approval letter and immediately sent in the fees (in form of Bank Draft and plus other required documentation) to the address mentioned on the approval letter via registered post. The tracking information confirms it's been delivered last week Thursday morning. I've heard on th...

Don't worry, just send them an email, and if it is their mistake they'll fix it. Was you name spelled out correctly in previous communications? Hi, There was zero communication after the first acknowledgement that they received my application. I only received the approval letter now....there was no...

Don't worry, just send them an email, and if it is their mistake they'll fix it. Was you name spelled out correctly in previous communications? Hi, There was zero communication after the first acknowledgement that they received my application. I only received the approval letter now....there was no...

I have a slightly different problem what for I cannot found an answer yet on this forum hence the new thread: I've received my approval letter today :D There is only one thing to spoil my happiness. They have misspelled my first name where it says on the approval letter: "Please note that your ...

I called them today and it was immediately answered by a virtual machine stating they can only be called in the stated hours(what I just did). Great. So now they are even too lazy to switch off the answering machine during the official phone support hours let alone pick up the phone! I certainly und...