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Search found 10 matches

by merenneitto
Mon Oct 28, 2013 2:09 pm
Forum: EU Settlement Scheme
Topic: Experiences on Requesting Passports back from UKBA (EEA2)
Replies: 276
Views: 79626

Re: passport back

Hi everyone, can anyone share a phone number with me. I am trying to get my passport back desperately, however no luck via email or mail. Anyone has a phone number for Liverpool UKBA that I can call to in order to get my papers back? Thank you very much! 01516725626 option 1 and then 2 I am not sur...
by merenneitto
Wed Sep 11, 2013 1:16 pm
Forum: EU Settlement Scheme
Topic: Experiences on Requesting Passports back from UKBA (EEA2)
Replies: 276
Views: 79626

wanyu Thank you so much for the words of support and help! I got my passport today! My timeline: Requested #1: 05/08/2013 Requested #2: 03/09/2013 Received: 11/09/2013 Good luck to everyone. PS I received only my passport, but not my EEA husband's. He requested his on 05/08/2013 as well, but did not...
by merenneitto
Tue Sep 10, 2013 12:43 pm
Forum: EU Settlement Scheme
Topic: Experiences on Requesting Passports back from UKBA (EEA2)
Replies: 276
Views: 79626

Congrats to those who got your passports back and so quickly! You are very, very lucky! I am still waiting, it's been 27 working days since my first request and 6 since the second one. I am starting to panic as nothing is happening and no news and I have to travel for work! Also, the online request ...
by merenneitto
Sat Sep 07, 2013 11:38 pm
Forum: EU Settlement Scheme
Topic: Experiences on Requesting Passports back from UKBA (EEA2)
Replies: 276
Views: 79626

I found a petitionon on the topic, those who are not indifferent can sign here: http://epetitions.direct.gov.uk/petitions/37916
by merenneitto
Sat Sep 07, 2013 11:35 pm
Forum: EU Settlement Scheme
Topic: Experiences on Requesting Passports back from UKBA (EEA2)
Replies: 276
Views: 79626

wanyu1229, congrats! I wish it was so quick for me...but no good news yet unfortunately. I called them on Wednesday: they were polite, gave me the fax number to send them the trip details and even suggested sending an e-mail to that department (not sure if they did though). I called them again yeste...
by merenneitto
Wed Sep 04, 2013 4:55 pm
Forum: EU Settlement Scheme
Topic: Experiences on Requesting Passports back from UKBA (EEA2)
Replies: 276
Views: 79626

MY first call was on Monday (when the system still showed nothing), and I thought it was useless. But the second call today confirmed it's done. So keep chasing them! It's really a disgrace they're this inefficient. Have you written to demand some compensation for your first trip? I think you shoul...
by merenneitto
Wed Sep 04, 2013 2:43 pm
Forum: EU Settlement Scheme
Topic: Experiences on Requesting Passports back from UKBA (EEA2)
Replies: 276
Views: 79626

wanyu1229, thank you for the information and happy for you, hope you get yours soon! Just called them, the wait was not too bad, about 15 mins, but what they said was not very encouraging. They said I might fax the details of travel on 08703369405, but there is no guarantee. I said I had requested m...
by merenneitto
Wed Sep 04, 2013 12:35 pm
Forum: EU Settlement Scheme
Topic: Experiences on Requesting Passports back from UKBA (EEA2)
Replies: 276
Views: 79626

So, I wrote e-mails to all the e-mail addresses I found on this thread and here is an update: the following e-mails seem not be in use anymore:
Rob.Whiteman@homeoffice.gsi.gov.uk
Sarah.Rapson@homeoffice.gsi.gov.uk
by merenneitto
Wed Sep 04, 2013 1:20 am
Forum: EU Settlement Scheme
Topic: Experiences on Requesting Passports back from UKBA (EEA2)
Replies: 276
Views: 79626

merenneitto, same problem here. I requested the passport back on the same day as you did. I called yesterday (you can find the 015 number in the sticky notes) and a woman told me there is nothing she could do as she had no contact with the liverpool office (Ridiculous!) She did send an email for me...
by merenneitto
Tue Sep 03, 2013 5:47 pm
Forum: EU Settlement Scheme
Topic: Experiences on Requesting Passports back from UKBA (EEA2)
Replies: 276
Views: 79626

Hi everyone, I am also having a problem with the return of the passports.... I first requested both my passports and my husband's (he is the EEA national) on August 5. Over 20 work days have passed and still nothing... On their website you can check the status of the request, I checked, and all it s...