simmo wrote:Application Type: First Child Passport (6 month old baby)
Method of application: Check and Send (Post Office)
Date of application: 20.03.2014
Date SMS Received: 24.03.2014
Date of deduction of fees: N/A
Date of return of documents: *STILL WAITING*
Date of SMS that Passport is being printed: 02.05.2014
Date of Passport Receipt: 05.05.2014 (Bank Holiday Monday, by taxi!)
Lengthy and frustrating experience - seems that child passports may be taking a while at the moment from my experience and that of friends and also colleagues. Multiple calls chasing hit a brick wall - promised callbacks from HMPO that never materialized. In end escalated and ended up getting the Passport very shortly after. Should point out our application was straightforward - I am a British citizen by birth and our baby was born in the UK.
BUT - Supporting documents not yet received back yet. Was concerned so phoned Adviceline again to chase - after you press the button to speak with an operator there is a pre-recorded message (that wasn't there last week) advising it can take up to 2 weeks at the moment following passport receipt to receive supporting documents.
All is not well at HMPO it would seem - at least for child applicants.
Good luck everyone !
*UPDATE* - DX Secure delivered the supporting documents back about 30 minutes ago - finalized timescale therefore as follows:
Application Type: First Child Passport (6 month old baby)
Method of application: Check and Send (Post Office)
Date of application: 20.03.2014
Date SMS Received: 24.03.2014
Date of deduction of fees: N/A
Date of return of documents: 10.05.2014
Date of SMS that Passport is being printed: 02.05.2014
Date of Passport Receipt: 05.05.2014 (Bank Holiday Monday, by taxi!)
Best of luck to everyone still waiting !