Hi,
I had applied for myself and my spouse in NCS Bracknell on 12th of May. They had confirmed all docs are in order and the payment slips are in order and gave acknowledgement for the total amount.
After a week, I checked my bank and only one applicant fees was taken, within few days after that i received letter from HO stating to arrange pending payments within 14 days. I was really confused as when I called NCS bracknell, they mentioned that they had forwarded all docs and I need to contact only HO in this regard.
To be in safe side, I resubmitted the payment slips for both of us since I was not aware for which applicant they had taken the amount. I had sent it on recorded delivery and its been one week but no fees have been taken from my bank.
The worst thing is that HO has changed the website, and now only via email we are able to contact them, the number which we used to wait for hours is no longer in use.
Can anyone shed on some light on this and let me know what else can we do in this regard?
Isn't the issue with NCS Bracknell?
Regards
Krish
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