Help. Naturalisation

[lzylqy2000]

I submitted by application through an immigration adviser early June. So far, neither I nor my advisor has received any acknowledgment letter. The fees still have not been debited from my bank account. I am anxious to know what has been going on. Is there a number that I can call the nationality team at the home office? My advisor has said to me that they have been sending them emails but got no reply yet.

Thanks anyone who may be able to help.

[IndiMarshall]

cal them on 0300 123 2253

Email process is long and you have to wait for 4 weeks atleast to find a reply.