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Dear Sarvah,Sarva-Antah wrote:Eligibility criteria: Moved to the UK on 15 January 2009 and had ILR since this date as I was under 18 and did it based on Ancestral Visa, 5 years in UK before application
Language criteria met (UK degree, exempt countries, PBS used documents, NARIC, or B1 test): UK degree
Current nationality: South African
Method of application: NCS Conwy
Date of application: 19 March 2014
Payment method CC/DC, Personal cheque, Bankers cheque etc: Direct debit
Date of receipt by UKBA: not sure
Date of acknowledgment: 7 April 2014
Date of debit or clearance of fees: 8 April 2014
Date approval received: Not yet
Date of ceremony: Not yet
I have some info on my correspondence with UKVI, it's quite long-winded and very strange...please read.
On July 17th I received an email from UKVI Customer Surveys which said "having recently received a decision on your application...". Of course I hadn't, so I called UKVI the same date and the guy I spoke to said it was sent in error and my application "is still under consideration". I then called a couple of weeks later at the end of July and was told the same thing, and the guy said that my application was logged onto the system on 28 March.
I moved houses and needed to confirm that they had my new address so I called UKVI yesterday (18 August) and I asked for an update on the status. The guy told me there was no application, so I said that's not possible as I've applied and haven't yet received a decision. He then "looked into it" and said: "I can see the ceremony was approved on 10 June and a letter was sent out to you". This got me very excited but I had to explain that I never received any such letter. He then proceeded to say that it may have something to do with changing my address and I explained I had only just moved so would've received the letter. He then said that it may have been sent to the NCS I went through but I explained I have all correspondence sent to me, and then he confirmed it was sent to my old address. I explained my concern at not receiving the letter and he said he was arranging for another to be sent to my new address soon. I also said I was confused because two weeks ago I was told it was still under consideration. He said he didn't know why...he was very vague and didn't seem interested in helping me at all, just wanting to get rid of me almost.
An hour later I started to panic having remembered that you have 3 months from the date of approval in which to attend your ceremony. I'm going on holiday in September and realised the 3 months would be on 10 September, and considering I hadn't even received the letter...got me very worried. So I called again and spoke to a woman. I explained what had happened and she said that she was confused and would have to assign a callback from a case worker who could look into my case. I asked her if it had been approved and she said she couldn't see the details of the letter...so I wondered how the other guy could...
Anyway, today it got a callback from the case worker and told him what happened. He looked into it and said my application is still under consideration and he has no idea why I was told otherwise. He was very apologetic and helpful, and said the confusion was unacceptable. He then said he was arranging for the person who is going to make the decision on my application to investigate what has happened and to call me back within the next week and discuss what has happened. He also said that there have been NO letters sent to me...
I'm SO confused...has anyone else had a similar experience? I do now believe it is still under consideration, nearly 5 months later, but am so confused as to why one guy would lie to me. I can't believe I didn't get his name!
It's twice that I've been misled now, first with the email on 17 July and then this, and it's not fun I can tell you that much!!!
I hope that the decision maker will see this and push my application forward for a decision...
Hira123 wrote:Dear Sarvah,Sarva-Antah wrote:Eligibility criteria: Moved to the UK on 15 January 2009 and had ILR since this date as I was under 18 and did it based on Ancestral Visa, 5 years in UK before application
Language criteria met (UK degree, exempt countries, PBS used documents, NARIC, or B1 test): UK degree
Current nationality: South African
Method of application: NCS Conwy
Date of application: 19 March 2014
Payment method CC/DC, Personal cheque, Bankers cheque etc: Direct debit
Date of receipt by UKBA: not sure
Date of acknowledgment: 7 April 2014
Date of debit or clearance of fees: 8 April 2014
Date approval received: Not yet
Date of ceremony: Not yet
I have some info on my correspondence with UKVI, it's quite long-winded and very strange...please read.
On July 17th I received an email from UKVI Customer Surveys which said "having recently received a decision on your application...". Of course I hadn't, so I called UKVI the same date and the guy I spoke to said it was sent in error and my application "is still under consideration". I then called a couple of weeks later at the end of July and was told the same thing, and the guy said that my application was logged onto the system on 28 March.
I moved houses and needed to confirm that they had my new address so I called UKVI yesterday (18 August) and I asked for an update on the status. The guy told me there was no application, so I said that's not possible as I've applied and haven't yet received a decision. He then "looked into it" and said: "I can see the ceremony was approved on 10 June and a letter was sent out to you". This got me very excited but I had to explain that I never received any such letter. He then proceeded to say that it may have something to do with changing my address and I explained I had only just moved so would've received the letter. He then said that it may have been sent to the NCS I went through but I explained I have all correspondence sent to me, and then he confirmed it was sent to my old address. I explained my concern at not receiving the letter and he said he was arranging for another to be sent to my new address soon. I also said I was confused because two weeks ago I was told it was still under consideration. He said he didn't know why...he was very vague and didn't seem interested in helping me at all, just wanting to get rid of me almost.
An hour later I started to panic having remembered that you have 3 months from the date of approval in which to attend your ceremony. I'm going on holiday in September and realised the 3 months would be on 10 September, and considering I hadn't even received the letter...got me very worried. So I called again and spoke to a woman. I explained what had happened and she said that she was confused and would have to assign a callback from a case worker who could look into my case. I asked her if it had been approved and she said she couldn't see the details of the letter...so I wondered how the other guy could...
Anyway, today it got a callback from the case worker and told him what happened. He looked into it and said my application is still under consideration and he has no idea why I was told otherwise. He was very apologetic and helpful, and said the confusion was unacceptable. He then said he was arranging for the person who is going to make the decision on my application to investigate what has happened and to call me back within the next week and discuss what has happened. He also said that there have been NO letters sent to me...
I'm SO confused...has anyone else had a similar experience? I do now believe it is still under consideration, nearly 5 months later, but am so confused as to why one guy would lie to me. I can't believe I didn't get his name!
It's twice that I've been misled now, first with the email on 17 July and then this, and it's not fun I can tell you that much!!!
I hope that the decision maker will see this and push my application forward for a decision...
I am sorry to hear that. Unfortunately I haven't heard from them too. Almost 6 months in 1 week. When I called recently, they said call back after 6 months and we will look into it
Also, how do you get a call back from the caseworker?
No I haven't yet. I am also waiting for the completion of my 6 months, which is soon.faani wrote:Hira123 wrote:Dear Sarvah,Sarva-Antah wrote:Eligibility criteria: Moved to the UK on 15 January 2009 and had ILR since this date as I was under 18 and did it based on Ancestral Visa, 5 years in UK before application
Language criteria met (UK degree, exempt countries, PBS used documents, NARIC, or B1 test): UK degree
Current nationality: South African
Method of application: NCS Conwy
Date of application: 19 March 2014
Payment method CC/DC, Personal cheque, Bankers cheque etc: Direct debit
Date of receipt by UKBA: not sure
Date of acknowledgment: 7 April 2014
Date of debit or clearance of fees: 8 April 2014
Date approval received: Not yet
Date of ceremony: Not yet
I have some info on my correspondence with UKVI, it's quite long-winded and very strange...please read.
On July 17th I received an email from UKVI Customer Surveys which said "having recently received a decision on your application...". Of course I hadn't, so I called UKVI the same date and the guy I spoke to said it was sent in error and my application "is still under consideration". I then called a couple of weeks later at the end of July and was told the same thing, and the guy said that my application was logged onto the system on 28 March.
I moved houses and needed to confirm that they had my new address so I called UKVI yesterday (18 August) and I asked for an update on the status. The guy told me there was no application, so I said that's not possible as I've applied and haven't yet received a decision. He then "looked into it" and said: "I can see the ceremony was approved on 10 June and a letter was sent out to you". This got me very excited but I had to explain that I never received any such letter. He then proceeded to say that it may have something to do with changing my address and I explained I had only just moved so would've received the letter. He then said that it may have been sent to the NCS I went through but I explained I have all correspondence sent to me, and then he confirmed it was sent to my old address. I explained my concern at not receiving the letter and he said he was arranging for another to be sent to my new address soon. I also said I was confused because two weeks ago I was told it was still under consideration. He said he didn't know why...he was very vague and didn't seem interested in helping me at all, just wanting to get rid of me almost.
An hour later I started to panic having remembered that you have 3 months from the date of approval in which to attend your ceremony. I'm going on holiday in September and realised the 3 months would be on 10 September, and considering I hadn't even received the letter...got me very worried. So I called again and spoke to a woman. I explained what had happened and she said that she was confused and would have to assign a callback from a case worker who could look into my case. I asked her if it had been approved and she said she couldn't see the details of the letter...so I wondered how the other guy could...
Anyway, today it got a callback from the case worker and told him what happened. He looked into it and said my application is still under consideration and he has no idea why I was told otherwise. He was very apologetic and helpful, and said the confusion was unacceptable. He then said he was arranging for the person who is going to make the decision on my application to investigate what has happened and to call me back within the next week and discuss what has happened. He also said that there have been NO letters sent to me...
I'm SO confused...has anyone else had a similar experience? I do now believe it is still under consideration, nearly 5 months later, but am so confused as to why one guy would lie to me. I can't believe I didn't get his name!
It's twice that I've been misled now, first with the email on 17 July and then this, and it's not fun I can tell you that much!!!
I hope that the decision maker will see this and push my application forward for a decision...
I am sorry to hear that. Unfortunately I haven't heard from them too. Almost 6 months in 1 week. When I called recently, they said call back after 6 months and we will look into it
Also, how do you get a call back from the caseworker?
Hi Hira
Did you try to contact ur local MP???
Check Feb timeline 28 Aug- I don't remember his name but he contacted his local MP n got a prompt reply
I'm still waiting, thinking to contact my local MP but will wait till 6 month pass
Congratulations!! This gave me some hopestk wrote:I have received the brown letter today, after after 5 months and 10 days. Thank God it was long and painful
Congrats! You have applied about the same time as me, but I got my approval almost 2 months ago.stk wrote:I have received the brown letter today, after after 5 months and 10 days. Thank God it was long and painful
Thank you and I hope you or any one waiting receive the good news soonerHira123 wrote:Congratulations!! This gave me some hopestk wrote:I have received the brown letter today, after after 5 months and 10 days. Thank God it was long and painful
Thank youstk wrote:Thank you and I hope you or any one waiting receive the good news soonerHira123 wrote:Congratulations!! This gave me some hopestk wrote:I have received the brown letter today, after after 5 months and 10 days. Thank God it was long and painful
faani wrote:Thank you
6 months yesterday and still no news
Any tips?
Hi faani,Hira123 wrote:faani wrote:Thank you
6 months yesterday and still no news
Any tips?
Hiya
I'm also waiting ..........
6 months going to be completed on Thursday this week
MonkeyBusiness wrote:Has anyone called HO after the 6 months expiry , ( or planning to call them )
can you please share your experiences
Are they able to give you an update or response on whats going on with your application ?
faani wrote:Hi faani,Hira123 wrote:faani wrote:Thank you
6 months yesterday and still no news
Any tips?
Hiya
I'm also waiting ..........
6 months going to be completed on Thursday this week
I know how you feel! I have emailed my MP and I am now waiting for her to get back.
Even if you call, they will say it's 'under consideration'.
Hira123 wrote:MonkeyBusiness wrote:Has anyone called HO after the 6 months expiry , ( or planning to call them )
can you please share your experiences
Are they able to give you an update or response on whats going on with your application ?
I called them up and they said it's still under consideration :/
They also said that I can't do anything else other than to wait.
Hi,MonkeyBusiness wrote:Hi Hira,
if your application is over 6 months you should write to them and also get you MP involved as its way out of their SLA of 6 months
Hira123 wrote:MonkeyBusiness wrote:Has anyone called HO after the 6 months expiry , ( or planning to call them )
can you please share your experiences
Are they able to give you an update or response on whats going on with your application ?
I called them up and they said it's still under consideration :/
They also said that I can't do anything else other than to wait.
faani wrote:Hi Hira
Hope ur well . Any reply from MP / update from HO
Ditto I got same robotic reply but where should I write? Can anyone post the department and its postal address.I just phoned them n been told that my application is still on progress. I said pls tell me the latest update as its been more than 6 months now. She said I can't tell you anything as there isn't any update on my system if you want to get a real update please write to nationality team. I said shall I email to them she said no if you email them you will get a std reply so best to write them
I am now thinking to write them n my MP as well
I pray we get our approvals soon inshaAllah