Post
by fgrun » Mon Nov 17, 2014 9:07 am
Passport for: Adult
Application Type: New (Naturalised Citizen) - First Adult Passport
Method of application: Check & Send
Date of application: 4/11/2014
SMS confirming receipt by IPS: 6/11/2014
Date of return of documents: pending - apparently DX tried to deliver on Monday, 10 November. I rearranged it for 18/11/2014
Date of receipt of interview letter: 8/11/2014
Date of Passport Appointment: 12/11/2014
Date of Passport printing sms receipt: 13/11/2014
Date of Passport Receipt: 15/11/2014
I was incredibly impressed with the efficiency and friendliness of the service from the Passport Office. Not so impressed with the courier service (DX): they apparently tried to deliver my supporting documents on Monday, 10 November and even though I was at home all day, they somehow missed me. Instead of simply leaving a "we missed you" note to rearrange delivery, they wrote a letter sent through second class mail to advise me of the failed delivery which took five days to arrive. No way of speaking to a real person, the phone number they provide is an automated service to arrange re-delivery. I paid extra to secure an afternoon delivery for tomorrow and here is hoping that they do in fact deliver tomorrow.
All in all, however, I think the passport application process was fantastic - 11 days from submitting the application to having my beautiful new British Passport.
Thanks to all on the forum for keeping everybody in the loop - incredibly useful to set expectations correctly. Good luck to those still waiting.