31 Mar, 2015, 10:39 AM
From Further Nationality Enquiries
Details
Dear xx
Thank you for your email about your application for naturalisation as a British citizen, which was received on 2 July 2014.
I am sorry that it is taking longer than we would wish for your application to be processed and that you feel our service did not meet your expectations on this occasion.
As you may be aware, our service standard is that we will complete 100% of workable and straightforward cases within six months. The definition of a workable case, and what we expect from our customers, is available on our website at:
www.gov.uk/government/organisations/uk- ... r-services. Where further information is required, the case will not be classed as workable, and may take longer to decide.
Naturalisation is not an entitlement and before granting British citizenship we must be satisfied that an applicant meets all statutory requirements. It is standard policy to undertake a number of enquiries before an application for naturalisation can be decided. Some of these enquiries are carried out by external agencies on our behalf and can sometimes take longer than six months to complete.
Furthermore, following recent clarification of the Nationality rules, greater levels of scrutiny will be applied to certain applications. This will be dependent on certain indicators within their immigration history that pre-date the application for naturalisation. Your case has been identified as such a case and it has not been possible to conclude it within six months.
We expect to make a decision on your application within the next 3 – 6 months, but we will write to you again if this is not going to be possible. Please note we will contact you with further updates and can advise that you do not need to contact us again unless your circumstances change significantly.
Please do not contact the UKVI Contact Centre regarding the progress of your case as they will not be able to provide any further information. This also applies to any family members whose applications for citizenship were submitted at the same time.
Please accept my apologies for the delay in deciding your application.
Regards,
Xx
Customer Service Operations
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