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Hi, I have this problem too. Did you just make a new IHS application to complete the payment, or you need to do it through the existing IHS application?lenourou wrote:hey guys,
Everything is fine now, i received the letter saying that my application was approved and i will have a partial refund if i am granted less than i pay (they don't specify when though!!).
So basically the link never work and contacting the e support team was pointless. i paid 400GBP twice to reach the 800GBP. So i received two numbers by email and i wrote a letter explaining everything and adding the two numbers.
If you have other questions i am more than happy to reply to all of you.
Regards
Thank you so much, that really helps. I just did the same thing, you're a lifesaver.lenourou wrote:hi,
yes i did a new IHS application to complete the payment. At the end the system will give you a number beginning by ils... . i wrote this number and add it to the letter i sent. I repeated this action twice in order to reach the outstanding amount they asked!
good luck
lenourou wrote:hi,
yes i did a new IHS application to complete the payment. At the end the system will give you a number beginning by ils... . i wrote this number and add it to the letter i sent. I repeated this action twice in order to reach the outstanding amount they asked!
good luck