Gomjaba wrote:I wonder if people actually realise that countless complaints, letters, emails and phone calls are counter productive? Imagine there are 100 case workers, if the customer service asks each case worker for an update for every mail, including duplicates, they would use the 8 hrs per day just going back to ongoing cases to find the status, rather than cracking on with approvals.
Don't get me wrong, the whole thing is a shambles and I am frustrated, people are frustrated and in fact, the HO even destroyed original documents because they didn't think it is a good idea to post my stuff back in their folders but rather rip them out and send in a flimsy envelope which got soaked by the post office. So I get it, but I used to work in a call centre and if I would have followed up every complaints , I'd never gotten any work done
I read all that in Niki Lauda accent, and it was gut
HO doesn't run as efficiently as you may think, I think you're in for a surprise if you think they've remotely have any concept of being efficient.
The only way to find out from this incompetent HO case workers (they're always feeling inferior to skilled migrants workers btw) is by constantly asking for it.
This is the only language they understand, believe me. If they can lose your document without feeling any remorse, they won't give 2 cents if your file ifs piled under and collecting dust!
If you don't ask, you wouldn't know. My case is not as straightforward as I thought, so I'm still waiting on my SAR.
But, anyone else please contact MP and email/call/pursue without wasting time, hoping one day they'll pick the file up all of a sudden.
An ongoing check doesn't take a year, even most murder cases gets resolved by then. The attitude of treating hard working migrants only creates distaste for the draconian HO of this country, nothing else.
The incompetence of Home Office knows no bound.