Need help on lost documents

[Indus]

Hello guys,
i have posted on the same subject few days back.This is regarding the loss of my documents via royal mail.

I was advised to request the Homeoffice for stamped photocopies of the documents to be sent to my address so that i can go for EC.
I made a complaint to the complaints section and even after 7 weeks they are still investigating.

unfortunately, the home office said that they are not responsible for loss of documents and cannot help on this issue according to the rules.
it has been almost 4 and half months since the decsion been made and my application might expire in 6 months.

I have had loss of money,time and most importantly documents.

can somebody give some feedback on my situation?

Thanks.

[hsmppune]

Hi Indus,

I am not sure if you understood my suggestion correctly.

You were supposed to request home office for the copies and arrange for a courier to pick them up from home office in case they complied.

I do not think they would do you a favor and also pay for it.

Anyways, good luck with this pal.

Regards

[gordon]

If you have not already done so, given that time is getting short, perhaps you should ask the HSMP team to re-issue the approval letter (the twelve-week waiting period has long elapsed), and then obtain duplicates of your payslips, degree certificates, birth certificate, etc. from your employer, university, and registrar respectively. That way, you will have everything you need for entry clearance. At any rate, your complaint is largely immaterial at this point, since that process was never likely to restore your documents to you in time, if ever.
AG

[Indus]

thanks HSMP Pune and Gordon for ur feedback.

@HSMP Pune: i requested the home office by FAX to send me the photocopies set and i also mentioned abt the courier pickup.
sadly,they didnt oblige.They said,the complaint is under process so i will have to wait.Frustratingly,it is taking way too long.
one last time,i will try to request them by phone.TY.

@Gordon: I am in the process of obtaining the duplicates from my university abroad.i managed pay slips.obtaining drivers license,birth certificate is long n tedious process for me.Im living outside my hometown.thankyou for the advice.