Wrong IHS fee. Please help

[Annebee]

We are in the process of completing our application form and at the stage of NHS surcharge . The charge has come up as 3080usd. Can't work out why.

UKVI are currently closed. And refreshing the page still takes us back to the same amount. I understand there is 3 hours time frame to make the payment. Will the application be reset after the 3 hours giving us the option to re do the IHS charge.

[Casa]

If you are applying for a spouse settlement visa, have you selected the options as 'applying alone'? i.e You shouldn't include the sponsor in the calculation.

[Annebee]

If you are applying for a spouse settlement visa, have you selected the options as 'applying alone'? i.e You shouldn't include the sponsor in the calculation.

There was a question asking if you are joining someone in the uk. Which we answered yes to and it asked irrelevant questions which we competed thereby adding the sponsor on the from. Who has permanent residence. We couldn't go back to change it.

That's probably why the fee is high. Can this now be reciting ode quickly? And ideas.

[Casa]

"Can this now be reciting ode quickly?"

[Annebee]

"Can this now be reciting ode quickly?"

Sorry typo error. I was asking if this is something that UKVI can rectify quickly. I think including the sponsor details may have affected the charge

[Casa]

The sponsor details definitely affected the surcharge. Assuming you haven't made any payment, I believe others who have experienced the same problem have opened another account and input the correct details of the applicant only. The UKVI won't be interested in rectifying anything, even though there wouldn't be the level of errors if they had managed to create a simpler and less confusing system.

[CR001]

You will need to try and redo it as 'applying alone'. If you don't, you will have to pay the fee and hope you get a refunded of the amount overpaid, which could take some time.

[Annebee]

You will need to try and redo it as 'applying alone'. If you don't, you will have to pay the fee and hope you get a refunded of the amount overpaid, which could take some time.

We haven't made any payment yet. The application is at the stage of IHS payment on the visa4uk appovation webpage. We don't have option to change anything . If we abort it, won't their system still hold the information and pull it up when we get to that stage of the application

[CR001]

If you haven't paid anything yet (IHS or visa fee), start again by creating a new log in with a new email address.

[Annebee]

If you haven't paid anything yet (IHS or visa fee), start again by creating a new log in with a new email address.

No nothing paid at all. Thanks for your help

[CR001]

Phew, at least not poorer and have to start over.

Good luck with the second attempt, shout if you need anymore help.

[JUNO786]

If you haven't paid anything yet (IHS or visa fee), start again by creating a new log in with a new email address.

CR001: unfortunately i was not so lucky and this mistake has been made by me when paying for fee friend of mine told me this includes the application fee as i was paying IHS FEE.

Now what do i do to get a refund? Or to make changes to this as i have paid almost £2000 for mrs IHS.. and as you mentioned below...

The sponsor details definitely affected the surcharge. Assuming you haven't made any payment, I believe others who have experienced the same problem have opened another account and input the correct details of the applicant only. The UKVI won't be interested in rectifying anything, even though there wouldn't be the level of errors if they had managed to create a simpler and less confusing system.

This happend to me exactly.
How can i rectify this?
Payment made by Credit card showing pending to go out 2mrow.

Any help will be most appreciated please

[CR001]

UKVI will likely issue a refund of the overpaid IHS fee.

[oncewas]

I made the same mistake on Wednesday the 8th and the money went out. There is no way to get a refund. I heard the only way is to proceed with you application then they will automatically refund after seeing the application was for one person. I am thinking of writing a not and attach to the application stating i overpaid because it added my details as sponsor

[sndp]

I did the same mistake last week and overpaid IHS surcharge. I went ahead with bio-metrics etc and also posted supporting documents to Sheffield. Did you get a refund of the excess paid? how long did it take, please?

[Rajib011]

I have done the same mistake, want to go ahead with bio and all, did it affect application eventually? What is outcome of the application?