my friend applied for naturalisation in May 2015 for himself and his two children. they recorded the biometrics I June 2015. After that no reply from them. so he called them 03001232253 and the lady took his detail and said some obe will ring. when they rang they said they cannot give any information , he was told to write a letter explaining his situation . he wrote them a letter sent it in recorded delivery so far no reply .
is there any way he can enquire about his application as its been 10 months ?
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