Help plz Asap. How to change Premium appointment

[Waleedmirza83]

Hi guys,
I have a premium appointment for 05 April in Sheffield UKVI and have to change my appointment to 08 April. I have tried million times going through my payment confirmation email and try to reschedule it but it does not allow the desired dates. I choose 08 April and it automatically gives out dates till end of March only and once it has gone into April and that was also like 04 April. I tried calling the following numbers and all in vain.
08706067766
01142072966
03001234699
All these numbers are either auto service and ask to go on the website or doesn't even give the right information.

Can anyone help please asap. Any number where I can speak to someone. I will not wait till Friday. If not, the only option will be to make a new booking and cancel the existing one. In which case I have to wait for refund for 4 weeks as per information on the UKBA website. And the funny thing is I have made a new account and all the dates from 01 APril onward are available and 08 April too. So it just doesn't make any sense to get a chosen date ny making a new booking but by not changing your existing one, help please

[RRSB2012]

When did you originally booked the appointment and how fee have you paid (I mean did you pay the fee at previous rates or revised rates?)

[Waleedmirza83]

I booked 2 weeks ago and paid £1900

[prabhu3535]

you better keep on checking ... some times few people cancel the appointment then it will be visible for some time. sheffield is not busy like croydon, so keep on checking .. if you are lucky you will get it .. OR Try in other premium centre to get 8th April
you said made a new account .. that means you selected same category you selected before (Eg : Tier 1 G to ILR ) ? because appointments are available may be for different visa category. If you select other category then it may be available.

[RRSB2012]

I think this is because of the change of the fee. Since you paid the old fee, you cannot see the appointments after the cut off date using your old account.
While if you make new account, you can see the appointments but it will charge you the increased fee.

That's my gut feel what the problem may be. May be more experienced members could help more.

For now you don't have much options really except to spend additional cash and wait for the refund.

Cheers
R

[vivekr11]

Visas, settlement and asylum - Contact the Croydon Contact Centre about asylum, settlement, extending your stay in the UK, work and study visas
Telephone: 0300 123 2241
Monday to Thursday, 9am to 4:45pm
Friday, 9am to 4:30pm

[vivekr11]

Just now spoken with the home office at below no.
Visas, settlement and asylum - Contact the Croydon Contact Centre about asylum, settlement, extending your stay in the UK, work and study visas
Telephone: 0300 123 2241
Monday to Thursday, 9am to 4:45pm
Friday, 9am to 4:30pm
https://ukvi-international.faq-help.com/

The person interacted me told, ILR eligibility starts from 5 years from the day your visa is valid/starts and you have entered within 90 days from this start date. you can apply 28 days before this 5 years completion. if your circumstance within this criteria adjust your appointment in the available slots without paying extra money ( if you have premium appointments paid before 18th mar 16). Any views from the experienced here..?