Hello,
I received a letter from the home office concerning my wife's citizenship application. It says the money could not be taken from our account despite the funds being available. In the letter they also included a letter to take the biometrics for my wife. On the letter it stated in bold letters, you can not take the biometrics until your fee is paid in full. I returned the letter to the Home office with our card details to take the £1005 pounds. After 9 days they have still not taken the money and the 15 working days to take the biometric test will pass soon. I have sent an email to the home office concerning this but so far they have not replied. Can anybody explain how I should proceed?
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