Nationwide bank statement issue

[malihat]

I am applying for my spouse visa extension. My husband's salary is paid into a Nationwide account for which he has opted for paperless statements, and the PDFs are available online. We spoke to the bank, and they said the statements they can send will be the same as the PDFs. The PDFs do have the Nationwide logo on them and we can print them in colour so that's not an issue. However, they do have the word "duplicate" printed across them. Nationwide said that they cannot stamp the statements or provide a letter confirming their authenticity even if they print them and send them to us themselves. Will the PDF statements be ok?

[rathernicelydone]

No they need to be stamped or originals. Bizarre...I walked into my Halifax branch and asked them to print and stamp 6 month's worth of statements which they did without a word.

[equitydealer]

Nationwide are like that unfortunately. I asked them to stamp the pages, the cashier also wrote her name and stapled her business card to it. That worked for me, but it really does depend on the caseworker and how strictly they apply the rules. I've found banks within the Lloyds banking group (Halifax, Lloyds, BoS) to be the most friendly in helping out.

[dubluke]

I recently went to my local TSB branch to get printed and stamped statements going back 6 months, they don't offer statements going that far back in branch but were happy to make an order through their computer system for 6 months worth to be printed on headed paper at their head office and then posted to me; perhaps see if they would offer this instead?