minhabolacha wrote:Hi everyone,
I'm just so frustrated and I have only you guys that likely best understand me. I applied EEA(FM) with my husband EEA(QP). Application received since 11 April 2016. Till this day, only one application fee was taken and we have received nothing, no email or letter. I requested my passport back on 18 April 2016 and also heard nothing from them. I needed to go back to my country cause my aunt is dying.
I did said that in the form but I guess the worker there probably do not have a heart. I wonder how do they pass each day knowing that people's lives are depending on them and still working like it's prior-phone age.
They don't receive calls, emails, do not respond to anything. They made us sent original important document by post and we don't even know if it is received properly. This is 2016! It is not really that hard to put the status of the case on the website to let people check; or at least send confirmation letter to let we know that they received it.
I came from a third world country and even my country's bureaucrats work better than this. I'm very shocked that this is the process of a developed country. I just wonder how this ridiculous process is not making everyone upset, or is it?
Hi,
I see that I am not alone. I applied on 19th April. I did not receive anything since then. Last week I requested my passport back, it was an emergency, my very close friend died. I indicated it in the request, I told that please contact me/send my passport as soon as possible, because it is an EMERGENCY. I called them 4-5 times, but all same answers: "There is no emergency procedure, you can not do anything than waiting".
Besides, today I had a very good job offer. I dont know how can I prove my right with EEA FP until I receive COA and I dont know when will I receive it. According to EU law, I should receive it "IMMEDIATLY", but I even did not receive biometrics letter.
I will make them an advise. A person who wants to apply for BRP should go to post office and give their biometrics before application. Then put the biometrics received paper into the application. Also passports can be copied in the post office (because post offices can certificate copies as originals) and send to HO directly from post office.
Additionally, COA can be sent online. Because employer needs to get positive verification from HO, therefore no need it should be original or just a print out.
I hope everybody gets their document as soon as possible.