I'm writing this post in order to get some clarification on how things work in the UK(or don't).
I applied for a UK residence card via spouse (Spanish) EEA2. I am American.
Two weeks after I applied, because of a family emergency, I had to request my passport back. I explained the sudden, dire need. That was on May 10. A full 14 days later, nothing. I called today and was told they've been getting calls from those who haven't received their passports back for as long as 20 days after initial request.
Is there any accountability?
I am shocked. Then today, I see that they've quietly added the option to "expedite" your application by paying between 400 to 500 quid. So wait, then there is no incentive for them to return my passport within 10 days. Since the expedite option asks if you want your application expedited because of urgent need for documents, it's perfect for them to delay those who aren't using this premium expedited version. So Home Office can just change the rules, do as they please?
![Rolling Eyes :roll:](./images/smilies/icon_rolleyes.gif)
Something is terribly wrong with the system and it seems there is no accountability. Are there any attorneys on this forum? Thanks.