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I do not know the internal workings of the Home Office and this is just my educated guess and opinion.kahaaf wrote:i got another information that, passport process will take approx. 20 working days. This looks like regular way of applying passport.
I am confused with JCAP process, dont understand the advantage of applying naturalization and passport at same time (JCAP)
No, as I mentioned I didn't do anything after the ceremony except for calling HMPO to ask about the passport but they told me to wait for a letter to attend an interview. Instead I got a text after a few days that the passport has been dispatched, and in another 3-4 days it was delivered.kahaaf wrote:Hi UPS,
Can you please confirm that, did you sent your citizenship approval letter to HMPO?
Regards,
Kahaaf
Casa wrote:My understanding is that if applying through NCS -JCAP, then the interview isn't required.
Anyone that is having this problem, we now solved the issue. I posted in the following thread about it:NAP wrote:Hi, does anyone out there have any experience of their JCAP application running into problems?
We (wife and I) had a successful naturalisation application, and the HMPO is supposed to dispatch passport within 20 working days. It never turned up and when we tracked the application the passport office says that the status is still showing that we need to attend the ceremony.
They advised to contact UKVI, but when I did they seem to think it has nothing to do with them. They advised me to contact the Local Authority where we submitted the JCAP application. This seemed absurd to me because they obviously did their part successfully or we would not have got the naturalisation. Called them anyway and they confirmed that it was nothing to do with them, and advised contacting the Local Authority where we attended our citizenship ceremony and received certificates (a different one). This seemed much more sensible.
After contacting the Local Authority where we had our ceremony, they reconfirmed that the UKVI had been notified on the day of the ceremony, and then followed up with them again to check that the status was indeed up to date on their systems.
Then we went back to the passport office and they are still insisting that the status is not updated. Now we have been going round in circles long enough we will probably miss out on the summer holiday we have booked. I don't know what more I can do because they all seem to be saying the issue is with the other department.
We would love to hear from anyone that has experienced a similar issue with JCAP application, especially how you managed to resolve it.
SKJMR wrote:Thanks Guys
i emailed to the email address provided
got an email from home office
saying there systems have been updated and also informed passport office
rang passport office, they also said they got confirmation and passport has been sent to printing
today morning got message on my mobile from HMPO PASSPORT OFFICE
stating, you will recieve your new passport in next few working days
thanks everyone
that email works
have a good day