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EEA FM acknowledgement / biometric letter

Use this section for any queries concerning the EU Settlement Scheme, for applicants holding pre-settled and settled status.

Moderators: Casa, Amber, archigabe, batleykhan, ca.funke, ChetanOjha, EUsmileWEallsmile, JAJ, John, Obie, push, geriatrix, vinny, CR001, zimba, meself2

khitchatuhi
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Posts: 18
Joined: Sat Jul 15, 2017 9:01 pm

Re: EEA FM acknowledgement / biometric letter

Post by khitchatuhi » Wed Aug 09, 2017 2:38 am

any news from home office???
application sent 10th of july
payment taken: 12th of july
biometrics letter: ???
COA: ???

sifi
Newbie
Posts: 33
Joined: Fri May 26, 2017 10:41 am

Re: EEA FM acknowledgement / biometric letter

Post by sifi » Wed Aug 09, 2017 9:37 am

Hi guys,
I would like to know how long you have to wait for biometrics letter to be received?
App sent: 15 June
App received: 16 June
Payment taken: 20 June
Biometrics: ????? ( still waiting )
COA letter: ????? ( waiting )
It's been 8 weeks now and still didn't receive biometrics letter and my eea family permit is about to expire end of August and my employer wants COA letter from me.
What shall I do?
Thank you

Dan0301
Newbie
Posts: 35
Joined: Fri Jun 23, 2017 9:42 am
India

Re: EEA FM acknowledgement / biometric letter

Post by Dan0301 » Wed Aug 09, 2017 9:48 am

Hi all,
Application posted : 02/08/2017
Received :03/08/2017
Money deducted:04/08/2017
EEA sponsor passport returned :07/08/2017 ( dated 04/08/2017)
I didn't request to return passport though
Is this normal procedure of HO ? Did anyone else had same experience please ?

khitchatuhi
Newly Registered
Posts: 18
Joined: Sat Jul 15, 2017 9:01 pm

Re: EEA FM acknowledgement / biometric letter

Post by khitchatuhi » Wed Aug 09, 2017 1:02 pm

sifi wrote:Hi guys,
I would like to know how long you have to wait for biometrics letter to be received?
App sent: 15 June
App received: 16 June
Payment taken: 20 June
Biometrics: ????? ( still waiting )
COA letter: ????? ( waiting )
It's been 8 weeks now and still didn't receive biometrics letter and my eea family permit is about to expire end of August and my employer wants COA letter from me.
What shall I do?
Thank you
you should ring them here 0300 123 2253 to aske why it s not been received yet

sifi
Newbie
Posts: 33
Joined: Fri May 26, 2017 10:41 am

Re: EEA FM acknowledgement / biometric letter

Post by sifi » Wed Aug 09, 2017 2:51 pm

Hi khitchatuhi

I did call them today and they advised me to email them again today and if I still did not get any response back, give them a call and they will see what they can do.

khitchatuhi
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Posts: 18
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Re: EEA FM acknowledgement / biometric letter

Post by khitchatuhi » Wed Aug 09, 2017 4:11 pm

sifi wrote:Hi khitchatuhi

I did call them today and they advised me to email them again today and if I still did not get any response back, give them a call and they will see what they can do.
is that email address EuroBiometrics@homeoffice.gsi.gov.uk
they are so silly, never reply back to that email
you ll probably have to ring them back

sifi
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Posts: 33
Joined: Fri May 26, 2017 10:41 am

Re: EEA FM acknowledgement / biometric letter

Post by sifi » Wed Aug 09, 2017 5:54 pm

Yes, that's the email address I used and I got this reply

Thank you for your email to UK Visas and Immigration (UKVI).

If your enquiry is regarding a biometric issue we will respond to your enquiry within 21 Days.
UKVI is experiencing higher than average intake at present in some routes. Additional resources are being deployed to minimise delays in processing where this is the case.
If your enquiry relates to any other issue please go to:

https://www.gov.uk/browse/visas-immigration

Details on your Enrolment Letter

Please be aware the personal details held on your biometric enrolment letter will reflect your current Passport or ID card (if EEA National). Your requested personal details have been recorded and a caseworker will consider whether these can be amended later in the consideration process.

Please arrange to enroll your biometric information at your nearest Post Office Ltd providing the service, to avoid your application being rejected.

I phoned them back and they told me that I have to wait for my biometrics letter. I went to post office and they said they can't help me without biometrics letter.
I don't know what to do now


Please note, we will not reply to your email which will be deleted.

khitchatuhi
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Posts: 18
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Re: EEA FM acknowledgement / biometric letter

Post by khitchatuhi » Wed Aug 09, 2017 7:10 pm

sifi wrote:Yes, that's the email address I used and I got this reply

Thank you for your email to UK Visas and Immigration (UKVI).

If your enquiry is regarding a biometric issue we will respond to your enquiry within 21 Days.
UKVI is experiencing higher than average intake at present in some routes. Additional resources are being deployed to minimise delays in processing where this is the case.
If your enquiry relates to any other issue please go to:

https://www.gov.uk/browse/visas-immigration

Details on your Enrolment Letter

Please be aware the personal details held on your biometric enrolment letter will reflect your current Passport or ID card (if EEA National). Your requested personal details have been recorded and a caseworker will consider whether these can be amended later in the consideration process.

Please arrange to enroll your biometric information at your nearest Post Office Ltd providing the service, to avoid your application being rejected.

I phoned them back and they told me that I have to wait for my biometrics letter. I went to post office and they said they can't help me without biometrics letter.
I don't know what to do now


Please note, we will not reply to your email which will be deleted.
thanks
all we can do is just WAIT

sifi
Newbie
Posts: 33
Joined: Fri May 26, 2017 10:41 am

Re: EEA FM acknowledgement / biometric letter

Post by sifi » Wed Aug 09, 2017 8:29 pm

khitchatuhi wrote:
sifi wrote:Yes, that's the email address I used and I got this reply

Thank you for your email to UK Visas and Immigration (UKVI).

If your enquiry is regarding a biometric issue we will respond to your enquiry within 21 Days.
UKVI is experiencing higher than average intake at present in some routes. Additional resources are being deployed to minimise delays in processing where this is the case.
If your enquiry relates to any other issue please go to:

https://www.gov.uk/browse/visas-immigration

Details on your Enrolment Letter

Please be aware the personal details held on your biometric enrolment letter will reflect your current Passport or ID card (if EEA National). Your requested personal details have been recorded and a caseworker will consider whether these can be amended later in the consideration process.

Please arrange to enroll your biometric information at your nearest Post Office Ltd providing the service, to avoid your application being rejected.

I phoned them back and they told me that I have to wait for my biometrics letter. I went to post office and they said they can't help me without biometrics letter.
I don't know what to do now


Please note, we will not reply to your email which will be deleted.
thanks
all we can do is just WAIT
Yes I guess so. But what I do with my employer who needs COA letter from me?

khitchatuhi
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Posts: 18
Joined: Sat Jul 15, 2017 9:01 pm

Re: EEA FM acknowledgement / biometric letter

Post by khitchatuhi » Wed Aug 09, 2017 8:51 pm

sifi wrote:
khitchatuhi wrote:
sifi wrote:Yes, that's the email address I used and I got this reply

Thank you for your email to UK Visas and Immigration (UKVI).

If your enquiry is regarding a biometric issue we will respond to your enquiry within 21 Days.
UKVI is experiencing higher than average intake at present in some routes. Additional resources are being deployed to minimise delays in processing where this is the case.
If your enquiry relates to any other issue please go to:

https://www.gov.uk/browse/visas-immigration

Details on your Enrolment Letter

Please be aware the personal details held on your biometric enrolment letter will reflect your current Passport or ID card (if EEA National). Your requested personal details have been recorded and a caseworker will consider whether these can be amended later in the consideration process.

Please arrange to enroll your biometric information at your nearest Post Office Ltd providing the service, to avoid your application being rejected.

I phoned them back and they told me that I have to wait for my biometrics letter. I went to post office and they said they can't help me without biometrics letter.
I don't know what to do now


Please note, we will not reply to your email which will be deleted.
thanks
all we can do is just WAIT
Yes I guess so. But what I do with my employer who needs COA letter from me?
nothing just wait, as i m doing, i have a job on risk if i dont get COA soon
is it your first application? or a fresh application after refusal

sifi
Newbie
Posts: 33
Joined: Fri May 26, 2017 10:41 am

Re: EEA FM acknowledgement / biometric letter

Post by sifi » Thu Aug 10, 2017 8:04 am

khitchatuhi wrote:
sifi wrote:
khitchatuhi wrote:
sifi wrote:Yes, that's the email address I used and I got this reply

Thank you for your email to UK Visas and Immigration (UKVI).

If your enquiry is regarding a biometric issue we will respond to your enquiry within 21 Days.
UKVI is experiencing higher than average intake at present in some routes. Additional resources are being deployed to minimise delays in processing where this is the case.
If your enquiry relates to any other issue please go to:

https://www.gov.uk/browse/visas-immigration

Details on your Enrolment Letter

Please be aware the personal details held on your biometric enrolment letter will reflect your current Passport or ID card (if EEA National). Your requested personal details have been recorded and a caseworker will consider whether these can be amended later in the consideration process.

Please arrange to enroll your biometric information at your nearest Post Office Ltd providing the service, to avoid your application being rejected.

I phoned them back and they told me that I have to wait for my biometrics letter. I went to post office and they said they can't help me without biometrics letter.
I don't know what to do now


Please note, we will not reply to your email which will be deleted.
thanks
all we can do is just WAIT
Yes I guess so. But what I do with my employer who needs COA letter from me?
nothing just wait, as i m doing, i have a job on risk if i dont get COA soon
is it your first application? or a fresh application after refusal
That's my first application and yours? When did you apply and what's the progress so far?

khitchatuhi
Newly Registered
Posts: 18
Joined: Sat Jul 15, 2017 9:01 pm

Re: EEA FM acknowledgement / biometric letter

Post by khitchatuhi » Thu Aug 10, 2017 11:25 am

it s my first application
applied on 10/7/17

sifi
Newbie
Posts: 33
Joined: Fri May 26, 2017 10:41 am

Re: EEA FM acknowledgement / biometric letter

Post by sifi » Thu Aug 10, 2017 12:02 pm

khitchatuhi wrote:it s my first application
applied on 10/7/17
Did you get confirmation email with your case ID no?

khitchatuhi
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Posts: 18
Joined: Sat Jul 15, 2017 9:01 pm

Re: EEA FM acknowledgement / biometric letter

Post by khitchatuhi » Thu Aug 10, 2017 12:33 pm

nope

sifi
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Posts: 33
Joined: Fri May 26, 2017 10:41 am

Re: EEA FM acknowledgement / biometric letter

Post by sifi » Thu Aug 10, 2017 10:58 pm

khitchatuhi wrote:nope
I got mine email confirmation after 6 weeks of app.

khitchatuhi
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Posts: 18
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Re: EEA FM acknowledgement / biometric letter

Post by khitchatuhi » Thu Aug 10, 2017 11:52 pm

email address removed by moderator
email me if you wanna talk

Jbkhan32
Member
Posts: 111
Joined: Wed Aug 02, 2017 2:57 pm

Re: EEA FM acknowledgement / biometric letter

Post by Jbkhan32 » Fri Aug 11, 2017 3:31 am

sifi wrote:
khitchatuhi wrote:nope
I got mine email confirmation after 6 weeks of app.

You got your email confirmation after 6 weeks of application but what about your biometric enrolment letter?have you received it?if received then after how many weeks?

User avatar
CR001
Moderator
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Joined: Thu Mar 08, 2012 10:55 pm
Location: London
Mood:
South Africa

Re: EEA FM acknowledgement / biometric letter

Post by CR001 » Fri Aug 11, 2017 7:55 am

khitchatuhi wrote:email address removed by moderator
email me if you wanna talk
Strongly suggest you read the forum rules. Posting of ANY form of contact information in not permitted.
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

sifi
Newbie
Posts: 33
Joined: Fri May 26, 2017 10:41 am

Re: EEA FM acknowledgement / biometric letter

Post by sifi » Sun Aug 13, 2017 4:08 pm

Jbkhan32 wrote:
sifi wrote:
khitchatuhi wrote:nope
I got mine email confirmation after 6 weeks of app.

You got your email confirmation after 6 weeks of application but what about your biometric enrolment letter?have you received it?if received then after how many weeks?
No, I am still waiting for my biometrics letter, it's been 8 weeks now and still no sign of it.
What you are waiting for?

khitchatuhi
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Posts: 18
Joined: Sat Jul 15, 2017 9:01 pm

Re: EEA FM acknowledgement / biometric letter

Post by khitchatuhi » Fri Aug 18, 2017 10:48 am

sifi wrote:
khitchatuhi wrote:it s my first application
applied on 10/7/17
Did you get confirmation email with your case ID no?
update
my solicitor received biometrics letter today
app sent: 10/07/17
biometrics: 16/8/17

sifi
Newbie
Posts: 33
Joined: Fri May 26, 2017 10:41 am

Re: EEA FM acknowledgement / biometric letter

Post by sifi » Wed Sep 27, 2017 11:42 am

Update :
App sent: 15/06/2017
Payment taken: 20/06/2017

Change of circumstances, from employed to student eu sponsor: 5/09/2017

Biometrics issued on 20/09/2017 and received by post and given on 22/09/2017

After chasing home office and local MP asking help for biometrics letter.
Lost job on 21/09/2017 because of not have COA letter and not receiving PVN number from home office by employer.
COA letter waiting to receive???

Any idea how long that might take to arrive??
Thanks guys

Alper1982
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Turkey

Re: EEA FM acknowledgement / biometric letter

Post by Alper1982 » Wed Sep 27, 2017 2:17 pm

From what I have seen online, CoA takes 21 days after Bio submitted.

candy19
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Posts: 4
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Spain

Re: EEA FM acknowledgement / biometric letter

Post by candy19 » Tue Oct 10, 2017 1:33 pm

hello all ,,, my husband applied for an EEA FM with me EEA QP together ,, we submit application on 13 of july 2017 and they took money on 24th of july and we received confirmation email on 11 of august , and today is 10th of october he never received biometric letter as well and 12 weeks will pass end of this weeks,,, so 3 months no biometric letter as well call , email , and contact with local mp nothing is working just wait :? he lost job already dont know why is like this........

dan1988uk
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Joined: Tue Jun 27, 2017 2:39 pm
Italy

Re: EEA FM acknowledgement / biometric letter

Post by dan1988uk » Tue Oct 10, 2017 1:50 pm

candy19 wrote:
Tue Oct 10, 2017 1:33 pm
hello all ,,, my husband applied for an EEA FM with me EEA QP together ,, we submit application on 13 of july 2017 and they took money on 24th of july and we received confirmation email on 11 of august , and today is 10th of october he never received biometric letter as well and 12 weeks will pass end of this weeks,,, so 3 months no biometric letter as well call , email , and contact with local mp nothing is working just wait :? he lost job already dont know why is like this........
Did you sign page 13 of the FM form?

sifi
Newbie
Posts: 33
Joined: Fri May 26, 2017 10:41 am

Re: EEA FM acknowledgement / biometric letter

Post by sifi » Tue Oct 10, 2017 5:38 pm

candy19 wrote:
Tue Oct 10, 2017 1:33 pm
hello all ,,, my husband applied for an EEA FM with me EEA QP together ,, we submit application on 13 of july 2017 and they took money on 24th of july and we received confirmation email on 11 of august , and today is 10th of october he never received biometric letter as well and 12 weeks will pass end of this weeks,,, so 3 months no biometric letter as well call , email , and contact with local mp nothing is working just wait :? he lost job already dont know why is like this........
Read my timeline, maybe it will help you.

sifi wrote: ↑Wed Sep 27, 2017 11:26 am
Non EU citizen (husband) EEA(fm) residency card and EU citizen (wife) EEA(qp) applied together:

App sent (both): 15/06/2017
App received: 16/06/2017
Payment taken for residency card: 20/06/2017
Payment taken registration certificate:07/07/2017
Biometrics received: 22/09/2017 after chasing biometrics team with 5 times emailing with 10 days gap inbetween and also told local MP as well who chased them for bio letter.
Biometrics done: 22/09/2017
COA: waiting????
Residency card and registration certificate still waiting??????
Update :
COA received: 29/09/2017
Documents received with registration certificate for wife and residency card letter saying it will arrive within 10 days : 3/10/2017
Residency card received : 3/10/2017
After struggling with biometrics letter for 3 months and 1 week got rest 3 steps done within 10 days .
Happy with the outcome in 3 months and 17 days, good luck to everybody else too. Hopefully you will receive positive outcome soon too :))))

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