I received my PR card on 10th July 2017. A few days later I received a letter asking me to return the card to the Biometrics card team as there was an error in the header and footer details. I was told it will be replaced in 5 working days.
I returned the card a couple of days later and till date, I have not received the card. I have sent 2 letters and email to the biometric team 10 days apart and no response. It is now over a month.
Has anyone who received this letter received a replacement? How long did it take?
I think HO is very arrogant. They make a mistake and they ignore you. It is bad enough that I had to wait almost 6 months to get my PR. Now I have to wait even longer with no end in sight. Like I do not have a life. I should have just kept the card and send back when I am completing my naturalisation
![Rolling Eyes :roll:](./images/smilies/icon_rolleyes.gif)
![Rolling Eyes :roll:](./images/smilies/icon_rolleyes.gif)