**URGENT PLEASE HELP** HOW TO REPLY TO UKVI EMAIL

[rajaasad74]

HEY EVERYONE

MY WIFE HAD APPLIED FOR UK SETTLEMENT VISA .UNFORTUNATELY IT GOT REFUSED AND THEN I APPEALED WHICH FORTUNATELY I WON. NOW I AM BEEN WAITING FOR 3 MONTHS TO RECIEVE THE PASSPORT CALL IN LETTER FROM BRITISH HIGH COMISSION ISLAMABAD. SO I THEN DECIDED TO EMAIL UKVI TO ASK THEM ABOUT MY SITUATION. IT COSTED ME £5.48 TO EMAIL THEM. THEY REPLIED TO ME BACK ASKING ME FOR FURTHER DETAILS. NOW I AM A BIT CONFUSED AS TO HOW TO REPLY. IF I REPLY THROUGH MY EMAIL OR SHOULD I REPLY THROUGH WEBSITE. IF I REPLY THROUGH WEBSITE THEY MIGHT CHARGE ME AGAIN EVEN THOUGH THEY SAY AT START "THEY WONT CHARGE FOR FOLLOW ON EMAILS" CAN SOMEONE PLEASE HELP???

WEBSITE TO CONTACT UKVI :https://contact-ukvi.homeoffice.gov.uk/ ... ge/English

[aujayeb1]

hello
can you tell me what you did in the end?
thanks
Avinash