EUPR wrote: ↑Fri Apr 27, 2018 12:31 pm
secret.simon wrote: ↑Thu Apr 26, 2018 7:59 am
As you have PR under the EEA regulations, you do not have a BRP, but a biometric Permanent Residence Card (an Article 20 Residence Card). There are likely different rules and procedures for replacement of cards issued under the EEA Regulations and the delay may be caused by the fact that you have applied for a replacement BRP, which is one issued under the UK Immigration Rules. It is possible that the request is with the wrong team within the Home Office, as different teams deal with UK Immigration Rules and EEA Regulations.
Try contacting the email address listed on the
Report a lost or stolen card link. They may be able to guide you further. The
following link on that page does suggest that the whole PR application needs to be made
de novo if the PR Card is lost/stolen. But it does not clarify if that applies if the PR Card has been held by the Border Force/UKV&I.
I have amended the subject line of your thread to clarify that you have lost a PR Card, not a BRP.
Thanks secret.simon, I will send email on this address as well. I kept sending on
inquiries@biometric-residence-permit.homeoffice.gov.uk
I hope i will get replacement card soon.
my nationality is due soon.
Hi,
I sent them emails. All the time they are replying with the following general message .
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If you are responding to an e-mail we sent to you we will read your message and then try to help you with your problem.
If you are not responding to an e-mail we sent to you we will delete your message without reading it. You will then need to seek help somewhere else.
Please read the rest of this email carefully. It explains where to find help with the most common problems.
You have received a decision from the Home Office but you are now waiting for your biometric card or an EEA Treaty Rights document
• If you were expecting our courier to deliver it to you please complete the form at
www.gov.uk/biometric-residence-permits/not-arrived
• If you were expecting to collect a BRP from a Post Office branch please complete the form at
www.gov.uk/biometric-residence-permits/collect
You have received a biometric card but it contains a mistake
• Please complete the form at
www.gov.uk/biometric-residence-permits/report-problem
You have lost your biometric card, or it has been stolen
• Please complete the form at
www.gov.uk/biometric-residence-permits/ ... en-damaged
You have made an application that has not yet been decided by the Home Office
• You have not received a biometric enrolment (barcode) letter to use at the Post Office, please send an e-mail to
AppointmentExceptions@homeoffice.gsi.gov.uk
• To ask for your documents to be returned see the guidance at
www.gov.uk/visa-documents-returned
• To obtain an update on the progress of your case or if you have a general immigration enquiry see the guidance at
www.gov.uk/contact-ukvi
• To notify us of a change of address for you or your representative please complete the form at
https://eforms.homeoffice.gov.uk/outrea ... pdate.ofml
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Please advice me what to do now.
waiting for your assistance.
regards