Difficulties in booking citizenship ceremony

[londonguyy]

I got the letter of approval for my citizenship application on 2nd March (dated 24th February). I tried to book my citizenship ceremony on the same day using the online booking system of Camden Council (London), but the system did not recognise my details.
I called Camden Council on the same day (2/3) and they told me that I can only book my citizenship ceremony through this online system and that I should wait until Monday (5/3) or Tuesday (6/3) at the latest and that it would be ok by then.
I've been trying again today (6/3) to book my ceremony online, but to no avail. I called Camden Council again and another lady picked up the phone and this time I was told to wait up to 2 weeks from the date I received the letter (2/3).
However, if I wait until then (16/3), the 21-day deadline to book my ceremony will have passed (the Home Office approval letter clearly says that I should book my ceremony within 21 days from the day of the letter: 24/2).
What do you advise me to do?
Has anyone had such an experience before, with Camden Council or any other council?
Many thanks in advance.

[akz]

Me same.got approval on 5 march.council told me once they will recieve my citizenship certificate from home office they will send me the ceremony letter.hope same will happened in ur case.

[londonguyy]

Thanks for your reply. Apparently, Camden Council does not send ceremony letters by post, like other councils do. They expect me to book the ceremony online, I am not going to receive any communication by Camden Council whatsoever (by post, email or phone). But as I've said, the online system does not recognise my details. Let's see...

[MarioS12]

Hello I am having the exact same problem described by you. Can you let me know how you have ultimately resolved it? Thanks