We had applied for the UK Family settlement Visa for my wife from Netherlands. In NL we had to go through TLScontact UK visa center which is located in Amsterdam.
We recently had appointment where my wife had submitted all supporting documents. Later, due to some miscommunication (Between original & copy of marriage certificate) finally, TLScontact center team had not taken xerox/scanned copy of the marriage certificate.
We had realised on same day and went back to TLScontact next morning - However, they had refused to collect and forward document to UK Home Office from their end.
Currently, we are at situation UK Settlement visa applied for my wife and marriage certificate if missing in the list of supporting documents provided.
Could you please advise if its possible to send this document in any other way? Can we directly send scanned copy of marriage certificate to UK home office?
Please advise.
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