Need your kind assistance here please.
On 08th March I had an biometrics appointment and on the same day all documents including my sponsor supporting documents had been submitted by TLScontact Amsterdam. They had taken scanned copies of all the documents and sent them to to UK Home Office.
We had opted for priority visa service. As we did not receive any update even after 21 days, we had called up paid helpdesk number of UK VI asking update. They did not had much details other than statement decision is pending.
However, next day we had received an email from UK decision making centre as below :-
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We are in receipt of your UK Visa Application however we are yet to receive your UK sponsor supporting documentation. Without these documents we are unable to make a
full consideration of your application. Can you please ensure that your UK sponsor submits the documentation to the below address within 10 working days of this email.
For all applications submitted in Netherlands Please send to:
UK Visa and Immigration
PO Box 5852
Sheffield
S11 0FX
If you have paid for the Priority Visa Service please ensure you clearly mark on the envelope that it contains priority visa documents.
In addition to the above, please also ensure that your sponsor provides a suitably sized envelope with appropriate postage so we can return all the supporting documents to
your Sponsors UK address, for applications submitted in Pakistan we aim to return your documents within 5 working days of receipt.
If we do not receive your supporting documents within 10 working days we will make a decision based on the information we already have on file. No further request for your
supporting documentation will be issued.
With all correspondence please ensure you quote the above GWF reference number.
Please disregard this email if you have already submitted your documents.
Yours sincerely,
UK Decision Making Centre
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Now, the confusion is, they did not mention which document needs to be sent. Its an generic work as sponsor supporting documentation
We called up paid service number yesterday and again today and had dropped email asking for details on specific document to be sent. But no response yet.
Could you please help us in this situation? What all documents needs to be sent? Is it necessary to send documents which were already submitted by TLScontact center during my biometrics?
PLEASE HELP as they had mentioned documents to be sent before 10 days otherwise decision will be made based on existing documents
