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update email uk settlement spouse visa

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bismiallah
Newbie
Posts: 45
Joined: Fri Jun 17, 2016 1:37 pm
Afghanistan

update email uk settlement spouse visa

Post by bismiallah » Sun Apr 22, 2018 3:24 pm

Hello

Would anyone be able to advise me;

I applied for a uk settlement visa for my husband who is currently in Afghanistan he went to Islamabad to do his biometric as this is our nearest visa application centre - I used solicitor name/details removed by moderator as my solicitor as our case is complex. They submitted our application and did a cover letter for us.

However our solicitor has been closed by the SRA recently and all our paperwork is with them.
My concern is that the email given in the application was my solicitors email address, but mine and my husbands mobile numbers.

I wondering how to change the email address and if this is possible? As Im not sure how we will get updates?
Do they send text or calls for us to receive an update?

ONLINE application - 15th March 2018
Biometrics Islamabad Pakistan - 22 March 2018

Please would anyone advise further?
What is the UKVI email address if this is possible?

Katie_France
Member
Posts: 211
Joined: Thu Nov 30, 2017 9:26 pm
Russia

Re: update email uk settlement spouse visa

Post by Katie_France » Sun Apr 22, 2018 3:49 pm

You can contact them using this link by email
https://www.gov.uk/contact-ukvi-inside- ... ide-the-uk

bismiallah
Newbie
Posts: 45
Joined: Fri Jun 17, 2016 1:37 pm
Afghanistan

Re: update email uk settlement spouse visa

Post by bismiallah » Sun Apr 22, 2018 5:10 pm

Many thanks, I will call tomorrow and see what they say.

Katie_France
Member
Posts: 211
Joined: Thu Nov 30, 2017 9:26 pm
Russia

Re: update email uk settlement spouse visa

Post by Katie_France » Sun Apr 22, 2018 5:19 pm

bismiallah wrote:
Sun Apr 22, 2018 5:10 pm
Many thanks, I will call tomorrow and see what they say.
There is no need to call them. You can write them an email, they respond pretty quickly

User avatar
Londoner007
Diamond Member
Posts: 1651
Joined: Mon Feb 13, 2017 9:29 am

Re: update email uk settlement spouse visa

Post by Londoner007 » Sun Apr 22, 2018 6:30 pm

Ask them to specifically update contact detail info to yours.
Verily, After Hardship Comes Ease

bismiallah
Newbie
Posts: 45
Joined: Fri Jun 17, 2016 1:37 pm
Afghanistan

Re: update email uk settlement spouse visa

Post by bismiallah » Mon Apr 23, 2018 11:47 am

Londoner007 wrote:
Sun Apr 22, 2018 6:30 pm
Ask them to specifically update contact detail info to yours.
Thanks I called this morning and have told them that my solicitor is closed and to update my email address. They said it will take upto 15days to update. and they could not tell me anything else. But my application is being looked at.

I did not have my IHS number as my solicitor did not provide this to me but has been debited from my bank acc. I will have to wait until I get my case back from the intervening agent (solicitor)

metanoia
Member
Posts: 216
Joined: Mon May 29, 2017 12:56 am
Pakistan

Re: update email uk settlement spouse visa

Post by metanoia » Mon Apr 23, 2018 10:08 pm

As you already been advised it's better to email them and have it in writing that you did try to get them update your contact details.

I have found their responses on emails alot better and swift. After you send an inquiry email they'll ask you to provide details through email. For IHS reference number you can provide the bank transaction record while you're waiting for the reference number. Also your solicitor must've provided you a proof for IHS payment (Which applicant needs to take for biometrics appointment to show all fees have been paid).

Good luck
Biometrics Karachi 04/08/17
Decision received 11/10 (Visa refused on subsisting relationship)
Acknowledgment 18/12/17
Deadline 02/04/18
Decision withdrawn 26/02/18
Decision overturned 29/03/18
PP submitted 3/4/18
Visa granted 9/4/18

User avatar
seagul
Diamond Member
Posts: 10201
Joined: Thu Nov 12, 2015 11:23 am
Mood:
United Kingdom

Re: update email uk settlement spouse visa

Post by seagul » Mon Apr 23, 2018 10:47 pm

Also see: change your address or your legal representative's detail.

https://eforms.homeoffice.gov.uk/outrea ... pdate.ofml
The opinion expressed as above is neither a professional advice nor contesting/competing to other member's opinion/advice.

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